Return Policy

All sales are final. To the maximum extent that the laws permit, BAPE does not accept requests for cancellation of orders or the return or exchange of items. In an unfortunate event that the item you purchased is defective upon arrival, please contact our customer service representative within 7 days of the freight received time.

Delivery Costs for Returns

(a) For return requests caused by quality problems, the delivery costs shall be borne by BAPE. After informing our Customer Relations Department on the quality problems, you should contact the courier company to arrange the return of the products (in which case you shall settle the delivery costs first and we shall give you our electronic coupon in return), or you should pass the products to our appointed courier company (in which case we shall bear the delivery costs), within 7 days from your receipt date of the same. No return parcel marked “Freight on delivery” will be accepted.

(b) If an item is returned to us and it has been worn or is in an unsuitable condition we reserve the right not to give you a refund. If you want these returned to you, we may request that you cover the delivery cost.

(c) Please note custom duties and sales taxes are non-refundable.